Listen, or read and learn from my mistake

If you are sitting at home one day, watching a little television and a commercial for giant tree tomatoes comes on and you think to yourself….”I’d like to try some of those in my garden”….whatever you do, do NOT give in to that impulse and call them on the phone.

I’m not saying their product is no good.  I didn’t get that far.  I couldn’t get past the automated phone answering software far enough to be sure that I wasn’t going to be charged hundreds or even thousands of dollars for stuff that I had no interest in whatsoever.

That’s the problem.  They already had my credit card number, name and address but at no time was I permitted to talk to a human being.  All you can do is speak or push a number on your phone pad.  The voice on the other end never gets upset or anxious, nor can it be deterred from it purpose and that purpose is to offer you every product known to mankind and they have little if anything to do with tomatoes. 

The software is diabolical, devious, sinister and evil.  It feels no emotion and could care less if you are confused, upset or even furious.  It cannot be reasoned with and there’s certainly no chance of stopping the ordering process or canceling your order at that time.

I felt sorry for the man who answered the phone when I called their customer service number.  It wasn’t his fault but he was the only human I had spoken with in the last thirty minutes and I was furious by that time.

I ended up having to call  my credit card company’s customer service number and having them flag the name of the company that was selling the giant tree tomatoes.  Later today I will have to call that same customer service number and hopefully I won’t get the same man I spoke to yesterday, thereby trying to get them to cancel anything that may have been ordered by mistake or on purpose but definitely without my knowledge.  I wasn’t there then….the crazy consumer who lives in the room where my patience and temper lives was the only one present. Guess which one won the right to speak then.  It surely wasn’t patience.

That person is not me.  I never choose to be like that.  In fact, I hate it when I get like that but it’s their fault.  They should be ashamed of doing business that way.